{"id":9311,"date":"2026-01-30T20:05:03","date_gmt":"2026-01-30T23:05:03","guid":{"rendered":"https:\/\/www.parquedasaves.com.br\/privacy-policy\/"},"modified":"2026-03-04T03:01:27","modified_gmt":"2026-03-04T06:01:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.parquedasaves.com.br\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9311\" class=\"elementor elementor-9311 elementor-6248\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80bd40d e-con-full e-flex e-con e-parent\" data-id=\"80bd40d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-116e29d e-con-full e-flex e-con e-parent\" data-id=\"116e29d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f5f155 elementor-widget elementor-widget-shortcode\" data-id=\"8f5f155\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"9621\" class=\"elementor elementor-9621 elementor-8238 elementor-8238\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-ceabd4f e-flex e-con-boxed e-con e-parent\" data-id=\"ceabd4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a9521 elementor-widget elementor-widget-shortcode\" data-id=\"32a9521\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bdbe2e2 e-flex e-con-boxed e-con e-parent\" data-id=\"bdbe2e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-155d53e elementor-widget elementor-widget-heading\" data-id=\"155d53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a555d26 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"a555d26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0e35c93 elementor-widget elementor-widget-text-editor\" data-id=\"0e35c93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Last updated<\/strong><\/p><p><strong><span style=\"font-weight: 400;\">16\/02\/2026<\/span><\/strong><\/p><p><strong>Introduction<\/strong><\/p><p><span style=\"font-weight: 400;\">Parque das Aves values your privacy and is committed to protecting personal data in accordance with Law No. 13,709\/2018 (LGPD). This Policy explains how we collect, use, store, and share your data when you use our website and related services (including ticket purchases). <\/span>\u2028\u2028<\/p><p><strong>1. <b>Who we are and how to contact us<\/b>\u2028\u2028\u2028<\/strong><\/p><p><span style=\"font-weight: 400;\">Data controller: Parque das Aves \u2013 <\/span><span style=\"font-weight: 400;\">FOZ TROPICANA PARQUE DE AVES LTDA.<\/span><span style=\"font-weight: 400;\"> \u2013 CNPJ: <\/span><span style=\"font-weight: 400;\">00.090.638\/0001-60<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Address: <\/span><span style=\"font-weight: 400;\">Rodovia das Cataratas km 17.1, No. 12450, ZIP Code 85.859-899<\/span><span style=\"font-weight: 400;\"> \u2013 Foz do Igua\u00e7u\/PR.<\/span><\/p><p><span style=\"font-weight: 400;\">Privacy channel: privacidade@parquedasaves.com.br<\/span><\/p><p><strong>2. <b>What data we collect<\/b>\u2028<\/strong><\/p><p><span style=\"font-weight: 400;\">We may collect personal data according to how the website is used:<\/span><\/p><p><b>2.1 Data provided by you<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact and support: name, email, phone number, and message content (Contact Us \/ forms).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ticket\/service purchases: name, CPF (if required), email, phone number, purchase details (items, date, amount), and data for issuing receipts\/invoices when applicable.<\/span><span style=\"font-weight: 400;\"><br><\/span><b><i>Note:<\/i><\/b><span style=\"font-weight: 400;\"> payment data (e.g., card details) is usually processed by the payment gateway\/provider, and Parque das Aves may not have access to the full card number.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Preferences: information you choose to provide (e.g., communication preferences).<\/span><\/li><\/ul><p><b>2.2 Data collected automatically<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Browsing and device data: IP address, date and time of access, pages visited, identifiers, browser type, operating system, cookie information, and similar technologies.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Metrics and advertising data: events and interactions collected by tools such as Google Analytics and Meta Pixel, according to your cookie preferences (see section 6).<\/span><\/li><\/ul><p><b>2.3 Embedded third-party content<\/b><\/p><p><span style=\"font-weight: 400;\">When loading content such as YouTube videos or maps, the browser may communicate with these providers, and they may collect browsing information and cookies in accordance with their policies.<\/span><\/p><p><b>3. How we use the data (purposes) and the legal basis<\/b><\/p><p><span style=\"font-weight: 400;\">We process personal data, to the extent necessary, to:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sell tickets and provide services (confirm purchases, send receipts, customer support).<br><\/span>Legal basis: performance of a contract and preliminary procedures related to a contract.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Comply with legal and regulatory obligations (e.g., tax\/accounting records, issuing documents, audits).<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Legal basis: legal\/regulatory obligation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Respond to requests and contacts sent through the website.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Legal basis: legitimate interest and\/or preliminary procedures (depending on the case).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensure website security and prevent fraud (access monitoring, log records, anti-abuse measures).<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Legal basis: legitimate interest and security (when applicable).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improve the website experience and performance (usage statistics, browsing analysis).<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Legal basis: consent for non-essential cookies, when applicable, or legitimate interest for items strictly necessary for operation.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communication and marketing (e.g., newsletter, campaigns, ads).<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Legal basis: consent (e.g., signing up to receive communications) and\/or legitimate interest, depending on the channel and cookie settings.<\/span><\/li><\/ol><p> <\/p><p><b>4. With whom we share data<\/b><\/p><p><span style=\"font-weight: 400;\">We may share data with suppliers and partners that help us operate the website and services, always to the extent necessary and subject to confidentiality and security obligations, such as:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ticket and service sales platforms, customer service and support;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment and anti-fraud providers (when there is a purchase);<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hosting, storage, and IT infrastructure;  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytics and metrics tools (e.g., Google Analytics);  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advertising\/marketing tools (e.g., Meta Pixel), according to your preferences;  <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Embedded content providers, such as YouTube and maps (when you interact with these features).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">We may also share data due to a legal obligation, court order, or request from a competent authority; or to protect rights, prevent fraud, and ensure the safety of people and systems.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\"> We do not sell personal data.<\/span><\/p><p><b>5. International transfer<\/b><\/p><p><span style=\"font-weight: 400;\">Some technology providers may store or process data on servers located outside Brazil. When this occurs, we will adopt contractual and organizational measures to ensure adequate protection, in accordance with the LGPD. <\/span><\/p><p><b>6. Cookies and similar technologies (Google Analytics \/ Meta Pixel \/ YouTube \/ Maps)<\/b><\/p><p><span style=\"font-weight: 400;\">We use cookies and similar technologies to:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Essential (necessary): website operation and security;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analytics\/performance: measure usage and improve pages (e.g., Google Analytics);<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Marketing\/advertising: measure campaigns and personalize ads (e.g., Meta Pixel);<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Embedded content: videos (YouTube) and maps may set their own cookies.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">How to manage cookies: you can manage cookies through your browser settings and, when available, through the website\u2019s cookie preferences banner\/center.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Please also see our Cookie Policy.<\/span><\/p><p><b>7. How long we keep the data (retention)<\/b><\/p><p><span style=\"font-weight: 400;\">We keep personal data only for as long as necessary to fulfill the purposes of this Policy and in accordance with:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Legal and regulatory obligations (e.g., tax and accounting records);<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Regular exercise of rights (e.g., defense in proceedings, disputes, audits);<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Security and fraud prevention.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Retention periods may vary depending on the type of data and purpose.<\/span><\/p><p><b>8. Information security<\/b><\/p><p><span style=\"font-weight: 400;\">We adopt technical and organizational measures to protect data against unauthorized access, loss, alteration, or improper disclosure, such as access controls, monitoring, and security best practices. Even so, no environment is completely risk-free; if a relevant incident occurs, we will take the appropriate measures and applicable communications. <\/span><\/p><p><b>9. Your rights as a data subject<\/b><\/p><p><span style=\"font-weight: 400;\">You may request, among other rights: confirmation and access to data; correction; anonymization, blocking, or deletion when applicable; portability when applicable; information about sharing; withdrawal of consent (when that is the basis); and objection to processing, when applicable.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">How to request: send an email to [privacidade@parquedasaves.com.br] with the subject \u201cLGPD \u2013 Data Subject Request\u201d. For your security, we may request additional information to confirm your identity before fulfilling the request.<\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Important about deletion: you may request the deletion of your data. We will comply whenever possible, observing situations in which the law requires or allows retention, such as tax\/accounting records, fraud prevention, security, and defense of rights.<\/span><\/p><p><b>10. Children and adolescents<\/b><\/p><p><span style=\"font-weight: 400;\">If there is processing of data of children and adolescents (for example, in educational activities, school visits, and specific forms), we will take additional care and process such data in accordance with applicable rules and with the necessary security measures. If the website has a form aimed at minors, it is recommended to detail the consent\/guardian flow. <\/span><\/p><p><b>11. Changes to this Policy<\/b><\/p><p><span style=\"font-weight: 400;\">We may update this Policy periodically to reflect changes to the website, services, and legal requirements. The current version will always be available on this page with the update date. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67430e6 e-flex e-con-boxed e-con e-parent\" data-id=\"67430e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ddf13da e-flex e-con-boxed e-con e-parent\" data-id=\"ddf13da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-450a79f elementor-widget elementor-widget-text-editor\" data-id=\"450a79f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Learn more:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca6b484 elementor-nav-menu__align-start elementor-nav-menu--dropdown-none menuspaginasinternas elementor-widget elementor-widget-nav-menu\" data-id=\"ca6b484\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;horizontal&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-ca6b484\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9736\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/accessibility\/\" class=\"elementor-item\">Accessibility<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9737\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/press-and-partners\/\" class=\"elementor-item\">Press and Partners<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9738\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/commercial-partnerships\/\" class=\"elementor-item\">Commercial Partnerships<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9739\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/cookie-policy\/\" class=\"elementor-item\">Cookie Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9740\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/privacy-policy\/\" class=\"elementor-item\">Privacy Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-ca6b484\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9736\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/accessibility\/\" class=\"elementor-item\" tabindex=\"-1\">Accessibility<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9737\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/press-and-partners\/\" class=\"elementor-item\" tabindex=\"-1\">Press and Partners<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9738\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/commercial-partnerships\/\" class=\"elementor-item\" tabindex=\"-1\">Commercial Partnerships<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9739\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/cookie-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Cookie Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9740\"><a href=\"https:\/\/www.parquedasaves.com.br\/en\/privacy-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy Policy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated 16\/02\/2026 Introduction Parque das Aves values your privacy and is committed to protecting personal data in accordance with Law No. 13,709\/2018 (LGPD). This Policy explains how we collect, use, store, and share your data when you use our website and related services (including ticket purchases). \u2028\u2028 1. Who we are and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8719,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9311","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/pages\/9311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/comments?post=9311"}],"version-history":[{"count":1,"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/pages\/9311\/revisions"}],"predecessor-version":[{"id":9313,"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/pages\/9311\/revisions\/9313"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/media\/8719"}],"wp:attachment":[{"href":"https:\/\/www.parquedasaves.com.br\/en\/wp-json\/wp\/v2\/media?parent=9311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}